Typically, your website launches within 2-4 weeks after we receive all content and assets. Starter plans usually take 2-3 weeks, while Pro and Scale plans with custom features may take 3-4 weeks. We'll provide a detailed timeline during your onboarding call.

Absolutely! You can add extra website pages for $50 each at any time. Simply contact your support manager or submit a request through your client portal, and we'll add the new pages to your site.

We can work with whatever you have! If you have content and images ready, we'll use those. If not, we can help source stock images and work with you to create content. For Scale plans, we offer content repurposing and creation services.

We work with WordPress, Webflow, Shopify, and custom builds. The platform we recommend depends on your needs—WordPress for flexibility, Webflow for design-focused sites, Shopify for e-commerce, and custom builds for unique requirements.

Yes! We offer e-commerce add-ons starting at $100/month. This includes a shop page, payment integration (Stripe, PayPal), product management, and checkout system. For Scale plans, e-commerce is included and ready to go.

Your Virtual Assistant can handle administrative tasks, email management, CRM updates, scheduling, data entry, customer response & communication, social media content scheduling, and more. They're trained specifically for small business needs.

All VA hours are tracked in real-time through our client portal. You'll receive weekly reports showing how hours were used, and you can request detailed breakdowns anytime. Hours reset monthly with your billing cycle.

Yes! You can purchase additional VA hours at $10/hour. Simply contact your support manager or submit a request. Extra hours can be added to your current month or pre-purchased for future months.

We set up various automations including calendar booking systems, contact form to email workflows, CRM integrations, lead magnet delivery, client onboarding sequences, payment processing, email nurture campaigns, and proposal systems. The number depends on your plan.

Absolutely! We can set up and integrate CRMs like HubSpot, Salesforce, or Pipedrive, and proposal systems like PandaDoc or Proposify. This is included in Pro and Scale plans, or available as an add-on for Starter plans.

Yes! Scale Launch plans include full business system setup including onboarding processes, email systems, task management tools, team training, SOP creation, and systems mapping. We help streamline your entire operation.

After signing up, you'll receive a welcome email with access to your client portal. Within 24-48 hours, we'll schedule your onboarding call to discuss goals, gather requirements, and create your project timeline. Your dedicated team will then begin work on your website and systems.

Yes, you can change your plan at any time! Upgrades take effect immediately, while downgrades take effect at your next billing cycle. Contact your support manager or submit a request through your portal to make changes.

Yes! We offer custom packages for businesses with unique needs. Contact us for a custom quote, and we'll work with you to create a tailored solution that fits your specific requirements and budget.

Yes, there's a one-time setup fee for all plans. For Website + VA plans: Starter is $499, Pro is $699, and Scale is $999. For Website Only plans: Starter is $499, Pro is $699, and Scale is $999. This covers initial setup, configuration, and onboarding.

We offer flexible month-to-month plans with no long-term contracts. You can cancel anytime with 30 days notice. However, setup fees are non-refundable once work has begun, as they cover initial development and configuration.